Znuny GmbH - Open-Source Help Desk
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Repositories
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- Znuny Public
Znuny is a free, open-source, and versatile web-based ticketing system for Customer Service, Help Desk, IT Service Management, and more. It is built for transparency and long-term sustainability and is highly tailorable to your organization's needs.
- SystemMonitoring Public
This module implements a basic interface to System Monitoring Suites. It works by receiving email messages sent by the Monitoring Suite. New tickets are created in case of component failures. Once a ticket has been opened messages regarding the effected component are attached to this ticket. When the component recovers, the ticket state can be c…
- Znuny4OTRS-CustomPriorityColor Public
With this extension you will be able to change ticket priority colors via SysConfig.
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- Znuny4OTRS-CustomerMap Public
A Google Maps integraton. A visualiation of your customers in a dashboard plugin.
- Znuny4OTRS-CustomerViewDynamicFields Public
This package contains the functionality to enable dynamic fields in the ticket customer view.
- Znuny4OTRS-AutoSelect Public
This package contains the functionality to select and hide automatically fields, if only one value is available.
