Document the pay-as-you-go payment-method requirement on the SMS pages - #1195
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Document the pay-as-you-go payment-method requirement on the SMS pages#1195chiranjeet-vapi wants to merge 1 commit into
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Inbound SMS replies run through the Chat API and inherit its billing gate: a pay-as-you-go org needs a saved payment method (and one completed payment during its first 30 days) or the text is received, a session is created, and no reply is ever sent, with nothing shown in the Dashboard. This was only documented under Troubleshooting on chat/quickstart; the two pages an SMS customer actually follows said nothing about it. Adds a Prerequisites bullet and a Warning to chat/sms-chat and a Requirements bullet to phone-numbers/inbound-sms, both linking to the existing troubleshooting table. Co-Authored-By: Claude Opus 5 (1M context) <noreply@anthropic.com>
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Description
chat/quickstart. The two pages an SMS customer actually follows,chat/sms-chatandphone-numbers/inbound-sms, did not mention it. Two support tickets in the last two weeks were opened as "SMS is broken" for exactly this reason.<Warning>callout tofern/chat/sms-chat.mdx, and a Requirements bullet tofern/phone-numbers/inbound-sms.mdx, both linking to/chat/quickstart#troubleshootingand/billing/manage-billing-and-credits.Testing Steps
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