From 67149f8371719a15d404c468fa73467c1957e93c Mon Sep 17 00:00:00 2001
From: Tejas Mahajan <141305477+mahajantejas@users.noreply.github.com>
Date: Wed, 28 Oct 2026 17:48:50 +0530
Subject: [PATCH] Add video demonstration for AI guardrails functionality
Added a section explaining how to watch the guardrails in action with an embedded YouTube video.
---
docs/5. Integrations/AI Guardrails in Glific.md | 3 +++
1 file changed, 3 insertions(+)
diff --git a/docs/5. Integrations/AI Guardrails in Glific.md b/docs/5. Integrations/AI Guardrails in Glific.md
index e65d2e01d..71b936638 100644
--- a/docs/5. Integrations/AI Guardrails in Glific.md
+++ b/docs/5. Integrations/AI Guardrails in Glific.md
@@ -19,9 +19,12 @@
+## Watch how it works
+
## How a guardrail behaves when it is triggered
+
Every guardrail carries a badge that tells you how it acts when it is triggered. Click See how at the top of the tab to expand a diagram that explains both behaviours.
- **Fixes and passes on (green)**: the conversation continues as normal and only the specific words or text which is flagged by the guardrail is hidden or reworded before being sent ahead to the assistant or to the user.
- **Blocks and sends set reply (amber)**: the conversation is stopped, the assistant never sees the message, and the beneficiary receives the reply you configured instead.