diff --git a/src/features/product/repositories/product.repository.ts b/src/features/product/repositories/product.repository.ts
index 43a7df09..89ad152f 100644
--- a/src/features/product/repositories/product.repository.ts
+++ b/src/features/product/repositories/product.repository.ts
@@ -882,6 +882,7 @@ export class ProductRepository {
           },
           include: {
             text_tokens: {
+              where: activeWhere,
               orderBy: { sort_order: 'asc' },
             },
           },
@@ -922,6 +923,7 @@ export class ProductRepository {
           },
           include: {
             text_tokens: {
+              where: activeWhere,
               orderBy: { sort_order: 'asc' },
             },
           },
diff --git a/src/features/product/services/product-seller-custom-template.service.spec.ts b/src/features/product/services/product-seller-custom-template.service.spec.ts
index 0eb77fbc..b8368f90 100644
--- a/src/features/product/services/product-seller-custom-template.service.spec.ts
+++ b/src/features/product/services/product-seller-custom-template.service.spec.ts
@@ -63,6 +63,22 @@ describe('SellerCustomTemplateService (real DB)', () => {
     });
   }
 
+  /** 활성 슬롯 A + soft-delete된 슬롯 B. */
+  async function createTokensWithDeleted(templateId: bigint) {
+    const live = await prisma.productCustomTextToken.create({
+      data: { template_id: templateId, token_key: 'A', default_text: 'a' },
+    });
+    await prisma.productCustomTextToken.create({
+      data: {
+        template_id: templateId,
+        token_key: 'B',
+        default_text: 'b',
+        deleted_at: new Date(),
+      },
+    });
+    return live;
+  }
+
   describe('sellerUpsertProductCustomTemplate', () => {
     it('없는 productId면 404', async () => {
       const { accountId } = await setupSellerWithProduct();
@@ -100,6 +116,22 @@ describe('SellerCustomTemplateService (real DB)', () => {
       });
       expect(templates).toHaveLength(1);
     });
+
+    it('응답 textTokens에서 soft-delete된 슬롯은 제외한다', async () => {
+      const { accountId, product } = await setupSellerWithProduct();
+      const tpl = await createTemplate(product.id);
+      const live = await createTokensWithDeleted(tpl.id);
+
+      const result = await service.sellerUpsertProductCustomTemplate(
+        accountId,
+        {
+          productId: product.id.toString(),
+          baseImageUrl: ownedUploadUrl('PRODUCT_IMAGE', accountId, 'b.png'),
+        },
+      );
+
+      expect(result.textTokens.map((t) => t.id)).toEqual([live.id.toString()]);
+    });
   });
 
   describe('sellerSetProductCustomTemplateActive', () => {
@@ -145,6 +177,19 @@ describe('SellerCustomTemplateService (real DB)', () => {
       });
       expect(auditLogs).toHaveLength(1);
     });
+
+    it('응답 textTokens에서 soft-delete된 슬롯은 제외한다', async () => {
+      const { accountId, product } = await setupSellerWithProduct();
+      const tpl = await createTemplate(product.id);
+      const live = await createTokensWithDeleted(tpl.id);
+
+      const result = await service.sellerSetProductCustomTemplateActive(
+        accountId,
+        { templateId: tpl.id.toString(), isActive: false },
+      );
+
+      expect(result.textTokens.map((t) => t.id)).toEqual([live.id.toString()]);
+    });
   });
 
   describe('sellerUpsertProductCustomTextToken', () => {